Maintenance Support

IT Made Easy Limited appreciate the importance of a having good Support Network in place, especially when your IT infrastructure is in question. We offer two support fee structures suited to your individual or business needs.

We will endevour to acknowledge / respond to all Support Requests e-mailed to us within 24 hours. Once we have received your request we will contact you by your preferred method of contact to organise a time to come onsite.

Option 1: Pay as you go

You can choose to pay as you go at a rate of $125 per hour excluding GST.

Option 2: Hours Purchased in advance

You can purchase blocks of hours in advance depending on your business budget. This option is most viable for businesses who are going to require ongoing maintenance support.

  • 10 hours block - $1100.00 excluding GST.
  • 20 hours block - $1900.00 excluding GST.

Complete a Support Request Form if your require support.